Skip to content

No Surprises Act information

Good Faith Estimate

Information about your right to receive an estimate of expected charges when you are uninsured or not using insurance.

Your right to an estimate

Under the federal No Surprises Act, health care providers generally must give clients who do not have insurance—or who are not using insurance—an estimate of the expected charges for scheduled non-emergency items and services.

The Good Faith Estimate shows the costs you can reasonably expect for your care based on the information known at the time. It may not include unknown or unexpected costs that arise during treatment. Receiving an estimate does not require you to receive services from the provider.

If a bill is substantially higher

If you receive a bill that is at least $400 more than the Good Faith Estimate from that provider or facility, you may be eligible to use the federal patient-provider dispute resolution process. You may also contact the provider to discuss the bill or request an updated estimate.

For current federal information, visit CMS.gov/NoSurprises or call 1-800-985-3059.

Your session rate is documented in the practice policies. Ask for a written Good Faith Estimate at any time.

This page provides general information and is not legal advice. Federal requirements and procedures may change; consult the official CMS resource for current guidance.

A thoughtful first step

Let’s see whether working together feels right.

In-person therapy in Deep Ellum and secure telehealth across Texas.

Book a session