Frequently Asked Questions

How do I schedule a session?
Click the button below! It's easy and fast. No need to email or call to schedule your sessions. For new clients, I will reach out to you with new client forms to be filled out prior to your session.

How much do your sessions cost?
The cost for an individual 50 minute therapy session is $140.00. The cost for relationship counseling 50 minute therapy session is $165.00. Longer sessions may be available on a case by case basis and the cost for those will be agreed upon prior to scheduling the session.

Do you accept insurance?
No, I do not file with any insurance. I can provide a superbill or receipt if needed for you to file on your own. I do accept HSA cards.

Where are you located?
My office is located in Deep Ellum, just outside of Downtown Dallas. 

What is your cancellation policy?
In order to allow all clients an opportunity to book sessions times opened due to cancellations our cancellation policy is as follows:

Any cancellations, regardless of reason, must be made via the cancellation link in your session confirmation email no later than two business days prior to the session date and time. For example, a session of Thursday at 1:00 PM must be cancelled no later than Tuesday prior at 12:59 PM and a session on Monday at 10:00 AM must be cancelled no later than the Thursday prior at 9:59 AM.

Any cancellations inside of the windows above will result in the payment method on file being charged the full private-pay session amount, which may differ from your insurance co-pay amount.

Other Questions?
Please email me at kristin@kw-counseling.com.